December 22, 2020
YHS Senior Isabella Kruskopfs works at one of Yorktown’s favorite restaurants, Little Sorrento’s. Her main role is to facilitate the many tasks that must be completed with ease to make a restaurant run smoothly. She interfaces with the customers in a myriad of ways: manning the phone, taking delivery orders, bagging food, hostessing and bussing. “In a restaurant,” she said, “you usually help out wherever you can if you aren’t swamped at your primary job.” That means even making a home delivery when needed.
Isabella considered applying to Little Sorrento’s on the recommendation of Sam Armstrong, a YHS student who graduated in June. Working there since March of 2019, she has seen first hand the challenges that Covid has presented to those whose livelihood relies on a profitable family owned restaurant. The family owns and manages Savannah’s, also located on Route 202. “I have respect for the owners who want to stay open and do their best to run their business safely.” In the early stages of the pandemic, the only service that was permitted was curbside pickup. “I know that was very difficult for them, said Isabella. “Now, we might be facing orders from Cuomo soon that indoor dining will not be available, so it’s scary for the business considering a lot of revenue is made this way.”
For Isabella the main challenge to her work experience is rude customers “who yell at me for mistakes I didn’t even make.” Isabella has learned how to deal with them over time and working in a friendly atmosphere with an “entertaining group of people” and being served a delicious dinner at the night’s end is a treat. “I love that part of working there,” she said. “I have a lot of sympathy for the restaurant industry right now, and I hope people will continue to place take out orders to help Yorktown’s local restaurants survive.”